Programs & Services
Walk-in and we’ll connect you
with the help you need.
CUPS information
CUPS Calgary main office
1001 10 Ave SW – entrance on 10th Ave
Monday to Friday
8:30–11:45 am
12:45–3:00 pm
Closed on weekends, and on statutory holidays.
Health services
Access Care Clinic
The Access Care Clinic provides same-day access to health care and social supports for individuals eligible for CUPS services. If this is your first visit to CUPS, you will start at the Access Care Clinic, where you’ll be connected to a team of professionals who can best support your needs through a team-based care model. You can walk in for new or ongoing health concerns and return as needed. Through the Access Care Clinic, you can also be connected to the Welcome to CUPS team for help with social supports and navigating services.
Primary Care Clinic
CUPS’ Primary Care Clinic provides ongoing health and social care for individuals who face challenges accessing traditional healthcare and who are connected to a primary care provider or doctor at CUPS. Once connected with the Primary Care Clinic, you can also access various other health programs to meet you and your family’s needs.
Additional health programsThe CUPS Health Services team can help connect you to these additional programs based on your needs:
Prenatal and Family Clinic
Support for expectant and new parents including family planning, primary health services, and specialized care for high-risk pregnancies.
Mental Health Services
Provides individual and group counselling, medication support and education, addiction counselling and support referrals and more.
CUPS Liver Clinic
Screening and treatment for liver conditions including Hepatitis C, specialist consultations, immunizations, and prevention education are provided onsite at CUPS and in the community through outreach.
Addiction and Recovery Supports
Low-barrier, trauma-informed addiction treatment and support, including opioid replacement therapy, addiction recovery education, counselling and referrals.
Connect 2 Care
A mobile team that supports individuals experiencing homelessness to transition from frequent hospital care to community-based healthcare and social support.
Community Allied Mobile Palliative Partnership (CAMPP)
Provides palliative and end-of-life care for individuals who have life-limiting illnesses and are experiencing homelessness. The team provides case management and support with healthcare system navigation, pain management, mental health and addictions, and housing assistance.
Basic needs & housing
Welcome to CUPS team
When you walk into our Access Care Clinic you can be connected with our Welcome to CUPS team, made up of Client Navigators and Care Coordinators, who can provide support in meeting basic needs and connecting you with longer-term services and support within the community.
Additional services The Welcome to CUPS team can help you with the following supports based on your needs.
Basic Needs Referrals
Get connected to essential resources that support overall health, stability and well-being. Referral based supports that include food, furniture, clothing, health products, and our crisis intervention fund.
Housing Advocacy and Applications Support
Receive information, guidance and support with referrals as you navigate through your specific housing needs.
Identification (ID)
The Welcome to CUPS Team can support you in obtaining or replacing government-issued identification (birth certificate and photo ID), that can help you access services like healthcare, housing, and financial assistance.
System Navigation Support
Find support and guidance in accessing services in the community, including healthcare, housing, financial assistance, and social supports.
Core Housing Programs
Important Information About CUPS Housing Programs
CUPS cannot directly place clients into our housing programs. Instead, we support individuals and families in completing the steps necessary to access stable and affordable housing. The Welcome to CUPS team can assist with filling out the Needs and Services Questionnaire (NSQ), which is required to join housing referral wait lists through the Calgary Homeless Foundations Coordinated Access & Assessment (CAA) system.
Community Development
Supports individuals and families settling into the community through affordable housing units, community-building activities, and supportive programming.
Compass Housing Program
Provides short-term intensive support to individuals with a history of experiencing homelessness to achieve stability and meet their own goals.
Graduated Rent Subsidy Program (GRSP)
Works with individuals and families who have successfully completed a Housing Case-Management program and who need a temporary rental subsidy to maintain housing stability. GRSP helps clients work towards their graduation goals through employment support, resources, and building on their success in their previous housing program.
Families & children
Family and Child Development Centre
CUPS’ Family and Child Development Centre (FCDC) supports parents, caregivers, and children (12 & under) by providing basic needs assistance, connection to community and a specialized child development team. When we say ‘family,’ we understand that families come in all shapes and sizes. Our two-generational approach focuses on the well-being of all family members and meets you where you are in your parenting journey, whether or not your children are in your care.
Additional programs & services
The CUPS Family & Child Development Centre can help connect you to these additional programs and services based on your family’s needs.
Child Minding is available on-site while participating in parent support groups, programs, or other services at CUPS. You must remain on-site.
Child Development Care Coordinators
Our coordinators work one-on-one with your whole family to build the skills and tools you need to connect with community resources, strengthen parenting skills, and support the overall well-being of every family member.
Drop-in Programs
CUPS has several drop-in programs that offer a welcoming and supportive space for you and your children to connect, learn, and build connections with other families.
Specialist Services
After connecting with CUPS’ Family and Child Development Centre, you may be able to access specialist services, such as play therapy, speech and language pathology, a developmental pediatrician, and child development specialists.
Classes and Groups
At our Family and Child Development Centre, we offer a variety of classes and groups that focus on building connections, strengthening parenting skills, and creating a sense of community.
Need help now and unsure where to start?
Use our quick & easy guide to see how CUPS can help you.