Attributes of a CUPian
Accountability
We own our actions, relationships, and commitments, upholding integrity and honesty in all we do.
Thoughtfulness
We foster an inclusive environment where everyone is met with respect, kindness, and empathy. We engage with curiosity through a trauma-informed approach.
Team-oriented
We value collaboration, effective communication and supportive attitudes.
Continuous growth
We are adaptable to changing circumstances and needs of our community through being open to learning from all sources of feedback.
Life at CUPS
A workplace with purpose
Every role has a big impact
At CUPS, compassion + action = impact. Work alongside a team of dedicated professionals committed to building a stronger, more connected community.
A purpose driven culture
Guided by our purpose, we support individuals and families facing homelessness, poverty, and complex, co-existing traumas. Through an integrated approach, we empower those we support to improve well-being and create lasting change in their lives.
Growth, learning, and leading, together
At CUPS, we invest in your growth by creating opportunities for learning, professional development, and leadership at any level – so you can create an impact that’s uniquely yours.
What makes CUPS different?
We focus on what we do best, keeping it at the centre of our work. By prioritizing both our staff and the individuals we serve, we maintain a balanced culture that drives meaningful change. Our environment thrives on engagement, with every voice at every level shaping our direction.
When you work for CUPS, you’ll get:
A competitive wage
We value your work and commitment while supporting your well-being and financial stability.
Great benefits
Extended health and dental coverage for full time employees, mental health resources, and staff wellness programs to keep you covered, because your well-being matters—inside and outside of work.
RRSP matching
After one year of employment with CUPS, full time employees are eligible for RRSP matching to help you plan for a secure financial future and long-term stability.
Professional development opportunities
Grow your career through training, mentorship, and professional development opportunities.
Team events & community engagement
Take advantage of opportunities to connect with your peers in the sector, give back to your community outside of work, and be a part of something bigger.
“Since joining CUPS, I’ve had the opportunity to deepen my understanding of trauma-informed care, brain science, and Adverse Childhood Experiences (ACEs), and how these factors shape people’s lives.
CUPS fosters a culture of learning, compassion, and growth—and I’m proud to be part of that.”
Amanda, CUPS staff
2024 Top 100 Charity
CUPS is proud to be recognized as a 2024 Top 100 Charity by Charity Intelligence, earning the highest rating for transparency, financial accountability, and measurable impact. This distinction reflects our commitment to creating lasting change for vulnerable individuals and families in our community.
Frequently asked questions
How do I apply for a job at CUPS?
To apply, visit our Careers page to view current openings. Select the position you’re interested in and submit your application online, including your resume and cover letter. If you have questions, you can reach out to our HR team for more details.
What is the recruitment process like?
After submitting your application, our hiring team reviews all candidates. If your skills and experience align with the role, we’ll reach out for an interview. Depending on the position, the process may include one or more interviews, assessments, and reference checks before a final decision is made.
What qualities and skills do CUPS Staff share?
CUPS team members are thoughtful, accountable, and reliable. We value teamwork, innovation, and a commitment to making a difference in the community. Strong communication skills, problem-solving abilities, and a trauma-informed approach are key qualities that help our staff succeed. Some of these qualities you may already have in addition to your professional experience, and you’ll receive training at CUPS to expand on those skills based on your role and responsibilities.
Can I apply for multiple positions?
Yes, but it’s best to focus on roles that closely align with your skills and experience. If you’re interested in multiple positions, tailor each application to highlight your relevant qualifications and show why you’re a strong fit for each role.
Does CUPS offer remote or hybrid work?
CUPS primarily operates in person to support our community and maintain a strong, collaborative culture. While most roles require on-site presence, some positions offer limited hybrid options (e.g., one day of remote work per week). Our in-person approach ensures alignment with frontline workers and fosters integrated teamwork.
Does CUPS Support Professional Development?
Yes! CUPS is committed to continuous learning through speaker series, on-site training, and professional development opportunities integrated into our onboarding and ongoing training. Additionally, annual professional development funds are allocated to support employee growth and skill development.
Looking for a practicum opportunity instead?
CUPS offers meaningful learning experiences for students passionate about working with vulnerable populations. Learn more about practicum opportunities at CUPS.