Connect to Care
Connect to Care is a mobile team supporting individuals experiencing homelessness by helping them transition from frequent hospital and acute care use to community-based healthcare. The program provides short term, intensive case management, advocacy and support with navigating systems of care to promote long-term stability and well-being.
What this program can help with:
- Healthcare, mental health, and addiction support
- Housing assistance and financial support
- Referrals and support with navigating basic needs and other social services
Who can access this program?
Referrals must come from a healthcare or community care provider. To qualify, individuals must have had at least six (6) emergency room visits or two (2) hospital stays in the past 12 months, be experiencing homelessness or unstable housing, and meet low-income criteria.
How to get help
How to get help:
Individuals need to be referred internally through CUPS or a healthcare or community provider.
Location
CUPS Calgary – 1001 10th Ave SW
Contact Us
Phone: (403) 400-7454
Fax: (403) 221-8785
Frequently asked questions
Do I need a referral to access the program?
Yes, referrals must come either from CUPS, or a healthcare or community provider who has assessed the individual’s needs.
How does Connect to Care team help individuals with high acute care use?
This program connects individuals to healthcare, housing, mental health support, and financial resources to transition from hospital care to stable community services. High acute care use means six ER visits or two hospital admissions in the past 12 months.
Does Connect to Care provide long-term housing?
The program helps individuals secure stable housing through referrals and advocacy but Connect to Care is not a direct housing program.
Is mental health support included?
Yes, Connect to Care provides mental health, addiction support, and system navigation services to support recovery and stability.
If I am a health care or community provider, how would I refer someone to this program?
Please fill out the referral form and fax to CUPS at 403-221-8785 or call the referral line at 403-400-7454.