Health Services

Access Care Clinic

The Access Care Clinic provides low-barrier, same-day access for health and social concerns that come up by walking into CUPS. Through a team-based care model, you’ll be seen by the most appropriate team member for your needs. This may include a nurse, care coordinator, navigator, nurse practitioner, physician or social worker.

All visits are walk-in only. Individuals are seen first come, first served, but also triaged based on how urgent or severe the problem is. You can come anytime during open hours, there’s no need to arrive first thing in the morning.

Through the Access Care Clinic, you can also be connected to the Welcome to CUPS team for help with social supports and navigating services.

Primary Care Clinic

If you are connected to a primary care provider at CUPS, you’ll visit our Primary Care Clinic, which provides care for a wide range of health needs, from prevention to managing chronic conditions, all in a safe and supportive environment. CUPS offers a unique collaborative approach to health with longer appointment times and specialist services.

If your health matter is urgent, call 911 or visit an emergency clinic.

What you can expect from CUPS Health Services: 

Extended appointment times for thorough medical care 
On-site doctors, nurse practitioners, nurses, and allied health professionals 
Connection to social supports and system navigation
Lab services
Immunizations
Medication management and education
Preventative health screenings
Wound care
Care and management of Community Treatment Orders, if applicable
Please note that at this time, forms such as AISH, the Disability Tax Credit (DTC), and CPP Disability can only be completed by a primary care clinician once assigned to a client. This process can take up to six months.
Caregivers looking for information about health services for your children, please visit our Prenatal and Family Clinic page.

Who can access the Access Care Clinic? 

Individuals who do not already have a family doctor or primary care provider in the community or at CUPS and who meet the Statistics Canada Low-Income Cut-Off (LICO).